A culture of responsible gaming at rbejee
Gaming is for entertainment — never a substitute for income. rbejee helps you set limits, take breaks, and stay protected.
Age and Eligibility
Our Protection Tools
Set Deposit Limits
You can set your own limit on how much you deposit per day, per week, or per month. Once a limit is set it takes effect immediately; a request to raise a limit is subject to a 48-hour cooldown.
Session Time Limit
Set how long you play in one sitting. When the time is up, rbejee will automatically alert you. This keeps your gaming experience structured and helps prevent fatigue or impulsive decisions caused by long sessions.
Time-Out (Cool-Off)
If you want to take a break for a few days, temporarily deactivate your account for anywhere from 1 day to 6 weeks. While the cool-off is active you will not be able to log in or make deposits — but withdrawals will always remain open.
Self-Exclusion
If you feel gaming is getting out of control, request self-exclusion. Once activated, your account will be completely closed and cannot be reactivated for the chosen period (from 6 months to permanent).
Account Reality Check
At regular intervals rbejee sends you a reality check summary showing your session time and spending. This gives you awareness of how much time and money you have spent and helps you make informed decisions.
24/7 Support
Our Bengali-speaking support team is available around the clock via live chat. Share any gaming-related concerns — we will assist you impartially and with empathy.
Core Principles of Responsible Gaming
rbejee believes gaming should always be an enjoyable form of entertainment — never a source of stress or financial hardship. Responsible gaming is not just about following rules; it is a mindset that helps you enjoy gaming with the right perspective.
The first and most important rule is your budget. Before you start gaming, decide the maximum amount you are willing to spend. Think of it as an entertainment expense — just like a cinema ticket or a restaurant meal. Do not go beyond that limit.
Placing more bets to recover lost money is the biggest danger. The outcome of any game does not depend on previous rounds. Every spin or bet is completely independent. So if you lose, take a break — trying to recover losses in a hurry almost always leads to even greater losses.
Never think of gaming as a source of income. Casino games are designed for entertainment over the long term — keep that in mind while you enjoy them. Be happy when you win, and take losses in your stride.
You should not spend excessive time gaming at the expense of family, friends, or work responsibilities. Your social life, sleep, and physical health are always more important than gaming. If you feel the urge to play by missing events or skipping sleep, that is a warning sign.
Tips for healthy gaming
- Set a maximum budget before you start gaming
- Decide the time limit for each session in advance
- Take a break immediately when you lose
- Do not play when you are tired, angry, or under the influence of alcohol
- Never use money set aside for bills or savings to gamble
- Let someone close to you know about your gaming
- Take regular breaks from the screen
- Stop at your set time even when you are winning
Warning Signs of a Problem
If any of the signs below appear in you or someone close to you, it is time to seriously reflect on your gaming habits. Ignoring these signs can make the problem worse — so take action without delay.
- Feeling the urge to place more bets to recover money you have lost
- Hiding your gaming habits from family or friends
- Trying to cut down or stop gaming but failing
- Spending money meant for bills, rent, or daily expenses on gaming
- Feeling restless, irritable, or anxious when you cannot play
- Gaming getting in the way of work, studies, or social responsibilities
- Borrowing money or lying in order to gamble
Assess yourself
Ask yourself these questions. Answer honestly:
- How much money did I spend on gaming last month?
- Did I spend more than my set budget?
- Did I sacrifice family time or sleep to play?
- Have I had to lie about my gaming?
- Is gaming causing me stress?
If two or more answers are "yes", pause and talk to us. rbejee's live chat support is available 24 hours a day, 7 days a week.
How to Use the Protection Tools
Log in to your account
Log in to your rbejee account and go to your profile settings. Find the "Responsible Gaming" section there.
Set your deposit limit
Under the "Deposit Limit" option, set the maximum deposit amount you want for each day, week, or month. The minimum deposit is ৳500 — no limit below this amount can be applied.
Turn on the session timer
Enable "Session Limit" and choose the maximum time for each gaming session. A warning message will appear when the time is up.
Use cool-off or self-exclusion if needed
Choose the "Cool-Off" option for a temporary break, or fill in the "Self-Exclusion" form for a longer break or permanent closure. This takes effect immediately.
Talk to support
For any questions or concerns, our support team is available 24/7 via live chat — in Bengali, with empathy.
How rbejee protects you
rbejee monitors your gaming activity on a regular basis. If unusual behaviour is detected, our team first alerts you, reaches out if needed, and advises you to activate protection tools.
We keep every transaction secure with SSL encryption and fair play assurance. Personal information is never shared with third parties.
Keep your financial limits in mind
- Minimum deposit: ৳500 (per method)
- Minimum withdrawal: ৳1,000
- Withdrawal time: 15 minutes to 2 hours
- Payment: bKash, Nagad, Rocket, Upay, bank transfer
Protecting Minors
Under no circumstances can anyone under the age of 21 open an account or take part in gaming at rbejee. Date of birth is verified at registration and identity documents may be requested at any time.
If there are minors in your home who use your device, log out after every session and keep your device locked. Be aware of your responsibilities as a parent or guardian.
If you suspect a minor is using an account, please notify our support team immediately. We will investigate with the utmost priority and take the necessary action.
Advice for parents and guardians
- Enable parental controls on your browser or device
- Have an open conversation with your child about online gaming
- Always keep your account password private
- Do not give your child the ability to make online payments
- If you notice suspicious activity, lock the account immediately
- rbejee is always ready to help with child protection
Where to Get Help
rbejee Support Team
If you have any concerns about gaming, our specialist support team is always here for you. No question is too small — feel free to talk to us about anything.
24 hours a day, 7 days a week — direct support in Bengali
[email protected]
Instant on live chat, quick response by email
For self-exclusion or cool-off requests, contact us directly via live chat — we will act immediately.
Keep in mind
A gaming problem or addiction is a health matter — there is nothing to be ashamed of. Seeking help is an act of courage, not weakness.
If someone close to you is concerned about your gaming, take their words seriously. A loved one's concern often recognises the problem before we do ourselves.
rbejee always places responsible gaming at the highest priority. Our goal is to create a safe, enjoyable, and controlled entertainment environment for every player.
For players aged 21 and above. Gaming is for entertainment — not a substitute for income.
Enjoy rbejee safely
Enjoy your entertainment mindfully. Our games, cricket betting, and slots are waiting for you — play responsibly.