rbejee Privacy Policy

rbejee is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how rbejee collects, stores, uses, and protects your personal information.

By using our website or services, you agree to the terms of this Privacy Policy. If you have any questions, please contact our support team.

When you register on rbejee or use our services, we may collect the following types of information:

• Identity Information: Your full name, date of birth, national ID or passport number.
• Contact Information: Email address, mobile number, and physical address.
• Financial Information: Payment method details (such as bKash, Nagad, Rocket, Upay, or bank account information), and transaction history.
• Account Information: Username, password (encrypted), gaming history, and preferences.
• Technical Information: IP address, browser type, operating system, device information, and cookie data.
• Usage Information: How long you stayed on the site, which pages you visited, and which services you used.

rbejee collects your information in the following ways:

• Information you provide directly during registration and account creation.
• Information received through payment processors during deposits or withdrawals.
• Information provided when you contact our support team.
• Data collected automatically through cookies and similar tracking technologies.
• Documents submitted during the identity verification (KYC) process.

rbejee uses your information for specific purposes. We never use your information unnecessarily. Our reasons for using it are:

• To create and manage your account.
• For identity verification and age confirmation (only users aged 21 or above may use the platform).
• To process deposits, withdrawals, and financial transactions.
• To provide customer support and resolve your issues.
• To comply with applicable laws, particularly anti-money laundering (AML) requirements and fraud prevention.
• To improve our services and personalise your experience.
• To inform you about relevant promotions and offers (with your consent).
• To ensure security and prevent fraudulent activity.

rbejee uses industry-standard technology and practices to protect your information. Our security measures include:

• SSL Encryption: All data transmitted on our website is protected by 256-bit SSL encryption.
• Password Protection: Your password is never stored in plain form — it is kept only as an encrypted hash.
• Access Control: Only authorised staff can access your information, and they undergo strict security training.
• Regular Security Reviews: Our systems undergo regular security audits.
• Data Minimisation: We collect only the information necessary to operate our services.

We may share your information with the following parties in specific circumstances:

• Payment Processors: With bKash, Nagad, Rocket, Upay, and banking partners — only the information necessary to complete transactions.
• Identity Verification Services: To fulfil legal obligations.
• Legal Authorities: If a law enforcement agency or court issues a valid order.
• Technology Service Providers: Providers of server hosting, security, and analytics services — under strict confidentiality agreements.

We do not disclose your personal information to any third party for reasons other than those stated above.

rbejee uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device. We use the following types of cookies:

• Essential Cookies: Required for core site functionality — maintaining login sessions.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand site traffic and usage — all data is anonymous.

You can control cookies through your browser settings, but disabling certain cookies may mean some site features do not work correctly.

We retain your information for as long as your account is active or as needed to provide our services. To meet legal obligations (particularly financial transaction records), certain information may be kept for a specified period even after an account is closed.

Once your data is no longer needed, we securely delete or anonymise it.

As an rbejee user, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances.
• Right to Restrict Processing: The right to request that processing of your data be limited in certain circumstances.
• Right to Withdraw Consent: The right to opt out of marketing communications or optional data processing at any time.

To exercise these rights, contact our support team via live chat or write to us by email.

rbejee strictly provides services only to users aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21. Age verification is mandatory at registration.

If we become aware that information from a minor has been collected by mistake, we will delete it immediately and close the associated account.

In some cases, your information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that the data protection standards are consistent with our Policy.

We work only with service providers who follow appropriate data protection practices and with whom we have strict confidentiality agreements.

rbejee may update this Privacy Policy from time to time. If any significant changes are made, we will post a notice on our website and inform you at your registered email address.

Continuing to use our services after changes have been made will be considered acceptance of the updated policy. The date of any change will always be noted at the top of this page.